Terms of Service

1. Acceptance of Terms

By accessing or using The Time Post (timepost.ie), you agree to be bound by these Terms of Service. The Time Post is operated by Axion Web Studio Ltd, a company registered in Ireland (CRO Number: 797850).

2. Service Description

The Time Post is a digital time capsule service that allows users to write future letters, attach videos, photos, and files, and schedule delivery to themselves or other recipients by email. Delivered letters may also support optional share links created by the sender.

3. User Accounts

• You must provide a valid email address to use our service
• You are responsible for maintaining access to your main email account and, if you add one, your backup email account
• You must be at least 16 years old to use this service
• Authentication is handled through passwordless sign-in links sent to your email

4. Acceptable Use

You agree not to use The Time Post to:

• Send illegal, harmful, threatening, abusive, or harassing content
• Impersonate any person or entity
• Send spam or unsolicited messages to recipients who have not consented
• Upload or share content you do not have the right to use
• Attempt to bypass security, payment, confirmation, or access controls
• Transmit viruses or malicious code
• Violate any applicable laws or regulations

5. Pricing and Payments

• New users receive 3 free text-only letters
• Additional letters cost EUR 0.99 each
• Video messages cost an additional EUR 1.99
• Photo attachments cost an additional EUR 0.99
• Document attachments cost an additional EUR 1.99
• Payments may be processed through Stripe, PayPal, or Revolut
• Prices may change with notice; existing scheduled letters are not affected

6. Refunds

Due to the nature of digital services, refunds are generally not available once a letter has been scheduled. If your letter fails to deliver due to a technical error on our part, you may request a refund or rescheduling by contacting support@timepost.ie within 30 days.

7. Content Ownership

You retain all rights to the content you create. By using our service, you grant us a limited license to store and transmit your content solely for the purpose of delivering your time capsules.

8. Delivery

We make every effort to deliver letters on the scheduled date. However, we cannot guarantee delivery due to factors outside our control, including email service issues, spam filtering, invalid recipient details, recipient-confirmation failures, or third-party platform outages.

9. Limitation of Liability

The Time Post is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid for the specific service in question.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may delete your account from your profile page. This permanently removes the account and letters associated with it and cannot be undone. Scheduled letters, public share links, and pending deliveries may be affected by account suspension, deletion, or termination.

11. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of Ireland. Any disputes shall be resolved in the courts of Ireland.

13. Contact

For questions about these terms:
Email: support@timepost.ie
Axion Web Studio Ltd, Ireland